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by NorthofDetroitGuy from North of Detroit

Last Post 23 days, 5 hours Ago


Recently our Boy Scout group had a pop can drive.  We typically do this 2-3 times a year.  In fact, we have been in 2 scout groups, 1 when my son was in Cub Scouts, and now my son is in Boy Scouts. 

If you don't know the Boy Scouts are different from the Girl Scouts and other groups in some ways.  The Boy Scouts don't spend a lot of time selling Girl Scout cookies and such.  They spend a large portion of their time on cleanup projects, volunteer work, doing good deeds, etc.  For example we participate in Can Do and Goodfellows to help the needy.  In addition they learn many values by camping and being in the outdoors.  Camping cost money. 

The Boys pay a lot of fees to be in Boy Scouts.  To offset that cost they hold the pop can drives where flyers are distributed in the local neighborhood.  Last Sunday was Super bowl Sunday and my son braved the cold temperatures and snow to distribute these flyers.  To many this also provides a service as the boys will take back the pop cans, and the people that donate will write it off on taxes.  It's a win, win situation.

 The cans will have to go back anyway. 

 You may notice that many stores are now posting a limit on pop can deposits even if the cans were purchased from that location.  Let me give you an example:

I could buy $100 in pop for a graduation party at Kroger at 35 cents a can (~285 cans or  8 - 36 packs), plus pay the State of Michigan deposit (which I am supposed to get back) at the register.  However, Kroger will not let me return more than 250 cans.  So I either have to make another trip to another store, or lose my deposit on the other cans.

They recently strongly implied that the boys should not come back to Kroger even though they stayed to the left and used only 1 machine and helped others with their cans.  On top of that, when the boys went to the register, Kroger would not cash in $15 in receipts stating that it was over their $25 limit. Eventually Kroger did give out the money as the parents counted for the per person $25 limit.  We are also not talking a heard of boys.  Typically 1-5.  So it's not like there is a mob in the return area.

 If Kroger doesn't want the boys using their machines, simply have a manager count the cans and call it a day.  However, I think Kroger is being very petty about this.  If they charge the deposit, they should have to take the cans back. 

So why the limits?  Well it CAN prevent homeless people from bringing their cans into the store which they get out of the garbage, but essentially they just make smaller trips now.  In addition it allows Kroger to keep more cash on hand since less people pay with Cash now, they may need it for change and such.  However, what happens to that deposit money since people will bring less cans back to Kroger???  You may have guessed it, they get to keep it.  So by setting a limit, they will get you to take your cans elsewhere.  I feel the Attorney general should force stores like Kroger to accommodate any size deposit.  If they have a large deposit, and don't want their machines clogging up, then they can make other arrangements for groups such as counting the cans by hand and not going thru the machine, arranging off hours for large returns, or even place the machines in an area outside of store traffic, such as off the front entrance, like ATM machine locations are.   Not to mention, if you buy Kroger brand cans, you can only return them at Kroger.  In any other industry, if you charged a deposit and didn't return it, you would be sued, or worse, like having the attorney general beat down your door.  Think if you were charged a deposit for renting a car, bicycle, ATV, carpet cleaner, and when you went to bring it back, they said "Sorry!" and didn't give you your money back.

What do you think?  Is Kroger petty by not allowing large returns?  Or is the Scout group wrong for trying to raise money and return a high volume of cans?

12 Comments |  Add a Comment

Member Comments Total Comments: 12
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sarge-m read my blog
Feb 10, 2008 | 6:18 AM

I think the scouts should be accomodated.
Solution, after taking back all the cans, turn in the maximum amount of receipts you can, go into the store and make a small purchase and take back more receipts at a different register. This is what I do and it works well. I tend to hold my returns longer because I hate feeding those machines. It wastes so much of my time, I take them back in one spurt when I do have time, like today when weather is crap and can't do much anyway. These machines are put into place to save the store money. Shouldn't we get some of the savings back? After all, they are wasting our time!

sarge-m read my blog
Feb 10, 2008 | 6:22 AM

Another thing I hate is when you go to return bottles and all the machines are full because some lazy kid doesn't do their job. I keep the stores phone number in my cell phone and call the manager when this happens. This is the most efficient way to do it, and you don't have to get out of line and look for a manager. I have done this in the past and people behind me applaud!

Tallmanok2 read my blog view my photos
Feb 10, 2008 | 7:38 AM

I think you should call corporate offices of Kroger's as I am sure they would give your troop a special dispensation.

LeMay14 read my blog view my photos
Feb 10, 2008 | 10:21 AM

Which Kroger location was this?

car7858 read my blog view my photos
Feb 10, 2008 | 10:25 AM

I know these refund machines cost on an average of $10,000 each, so if a place like Kroger has say 10 machines, that's a cost of $100,000 give or take. I don't understand how they could replace a minimum wage person's job with that much money spent on these machines. They seem to always have a couple shut down and alot of times, the machines don't take bottles or cans that any store usually takes unless one puts them in 3 or 4 times. As far as the Boy Scouts are concerned, I agree that they should be given a special preference for their refunds or just send different people through with the receipts. It's not that big of a deal to send whatever amount of Scouts needed to cash refund receipts.

WmPhenn read my blog
Feb 11, 2008 | 2:51 PM

This story deserves to be told on the news!
You need to tell everyone what Kroger store it was. I am sure it was just that store.
But you should let Kroger main office know about this! SHAME ON YOU KROGER!!

Aanna1123
Feb 11, 2008 | 8:24 PM

Who likes Kroger anyway? I live in Hazel Park and when you walk into the store you can smell the stench from the pop/beer bottle/can area. I have complained to no avail. When Farmer Jack was there, that area very seldom smelled. Their prices are outrageous, most of the help there is useless (not friendly, don't know where anything is). All the way around, Kroger is a bad deal for all people. I'm sorry for the boy scouts as they are a wonderful organization. I wished my son had been allowed to join them!

NorthofDetroitGuy read my blog
Feb 11, 2008 | 9:14 PM

I believe all Krogers have these signs and policies, but these Krogers are in the St. Clair Shores and Roseville areas.

LocalBlogger read my blog
Feb 15, 2008 | 10:19 AM

I don't think Kroger is petty at all. If you know the stores policy, you have three simplechoices, explain to the store management what you are doing and see if they will allow an exception, return your daily limit and go back, or find another location.


If you did that instead of coming here to complain you'd be good to go ;)

badvibes
Feb 15, 2008 | 10:38 AM

I fully support the scouts. I just hope you didnt set a bad example for them in the store. They too need to learn how to handle this situation. I would submit; if you call the stores a few days ahead of time and were polite, they would work with you. Maybe this could be used teach the scouts about organization an planning.

NorthofDetroitGuy read my blog
Feb 15, 2008 | 10:05 PM

Actually just the opposite seems to happen in these stores when you notify management. They then often notify the cashiers or tell you not to come that the machines are designed for paying customers. In addition we spread out to multiple stores so as not to flood 1 store with a ton of scouts or hog all their machines. Lately however, stores are becoming increasingly annoyed with deposit returns. This is for many reasons. One is that it effects store profitability. The other is that their machines get full of cans and it causes more labor to empty them and becomes an annoyance to manage. Michigan State Law says you get 10 cents per bottle or can. It doesn't say there is a limit. This is Kroger Policy. In addition, the policy is posted at the cash register, or FAR above the return machines, not on each machine as you enter the bottles and cans.

badvibes
Feb 16, 2008 | 11:29 AM

In the mean time I would try calling Meijers or Walmart. I always see youth groups with parents returning bottles and cans there. Personally, I think they have the best bottle return machines. I just dont see how a store can not make a profit for being the host of bottle returns or they would not do it, unless required by law. There has to be something in it for them. I know the manager of a grocery store, think I will call her and try to find out. Blog ya later.

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NorthofDetroitGuy

I live here....DO YOU?

Member Since: 3/8/2007